The Best Premier Inn Rooms and Rates in 2026: Our 6 Picks

Premier Inn’s case rests on this room. Every one, the brand says, has the Premier Inn Bed (the Mattress 2.0, made with Silentnight), a duvet, a choice of firm and soft pillows, blackout curtains, Freeview TV, tea and coffee, Baylis & Harding toiletries and a power shower, with a bath in most rooms. Check-in is from 3pm and check-out by noon; overstay and you can be charged up to another night.

The room is consistent; the building around it is not. Premier Inn’s Trustpilot page is rated Poor, with Trustpilot noting the company has not invited reviews recently, so the sample leans towards the aggrieved. Even so, the complaints repeat: dirty carpets and mould, rooms not cleaned, noisy air conditioning, unstaffed receptions and restaurants that have closed. Look up the individual hotel before you book.

Family rooms are where Premier Inn is hardest to beat on price. They take two adults and two children under 16, usually on a double or king-size bed plus a single sofa bed and a pull-out bed, and travel cots are free (bring the cot mattress and bedding, which are not supplied). Some hotels have interconnecting rooms if you call ahead. Up to two under-16s eat the Premier Inn Breakfast free when an adult orders one; the cooked breakfast is from £11.99.

The limit is the age line. One recent Trustpilot reviewer found that once a son turned 16 the family could no longer share a family room, and asked for rooms that take more than two adults. Breakfast reviews are mixed, with sticky tables and burnt pastries among this month’s complaints.

Premier Plus is offered at more than 200 UK hotels and adds what the standard room lacks: air conditioning, an improved workspace, a vanity area, a rainfall shower with Baylis & Harding’s Goodness range, a mini-fridge with complimentary water, a coffee machine with pods, sweet treats, an iron and a USB port by the bed. Most Plus rooms include Ultimate Wi-Fi, which otherwise costs £6 for 24 hours.

The air conditioning is the reason to pay, because the Good Night Guarantee will not refund a hot night in a room that never listed it. It is not foolproof: one Premier Plus guest this month left at 9pm after an air-conditioning unit that was very noisy and banging, which reception could not fix. Most Plus rooms take only two adults; family versions are still a trial.

hub is Premier Inn’s small-room brand, with 16 London hotels and three in Edinburgh on its page. A standard hub room has a double bed with under-bed storage, a pull-out desk, touchscreen controls for light and air conditioning, a monsoon shower and a 40-inch TV; bigger rooms add a king-size bed and a chair. Tea and coffee are free around the clock, though not in the room: there is no kettle.

Read the FAQs before you book. Some rooms are window-free (hub calls them ambient rooms), there is one towel per guest, cots are not provided, and the Good Night Guarantee does not apply at hub. Reviews praise the staff and cleanliness, while complaints include rooms not ready until after 5pm, lifts out of order and rooms shockingly small for some guests.

Premier Inn sells the same room on five rates, and the difference is what happens when plans change. Flex can be paid on arrival and cancelled free until 1pm on the day. Semi-Flex is refundable until three full days before, Advance until 28 days before. Standard is non-refundable but lets you move the date at the same hotel. Non-Flex cannot be refunded or changed at all.

Flex usually costs more, and that premium is the weakness. Prices move with demand, and the lowest prices are usually found well in advance on the cheaper rates. But the rates page is blunt: no changes or refunds outside your rate’s terms. Several of this month’s one-star reviews are from guests refused refunds. If there is a real chance the trip moves, pay the difference.

If you stay at Premier Inn for work more than a couple of times a year, the free business account is the cheapest way to book a flexible room. Business Flex is guaranteed at 5% and up to 15% below the leisure Flex rate, with the bigger discounts for bookings made further ahead, and keeps free cancellation until 1pm on arrival day. There is no minimum spend, and sole traders can sign up. Business Pay adds up to six weeks of interest-free credit, subject to credit checks, and consolidated VAT invoices.

The weaknesses: the discount applies to the room only, Business Flex is not available at Premier Inn Leicester Square, and unpaid Business Pay balances attract interest at 8%. Some business guests on Trustpilot say they have given up, citing broken internet and a disputed no-show charge.